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These terms set out the rules that govern your use of 3cccc — covering account registration, deposits and withdrawals through bKash, Nagad, or Bank Transfer, and access to the games lobby. Access to 3cccc depends on your local law and eligible region, so read these terms carefully before opening an account.
By creating an account on 3cccc, you agree to these terms in full. They apply each time you log in, place a wager, or move funds through your account wallet. We may update these terms when our services change; we will post any revision on this page and the updated version takes effect from that date. Your account is personal — you may not share login credentials or operate more than one account. Any funds held in your wallet are subject to the transaction conditions set out in the payment section of your account settings, including the steps shown for bKash, Nagad, and Bank Transfer. We do not accept liability for delays caused by your payment provider or by connectivity issues on your device. Use of this site is permitted only where online gaming is lawful under your local law and you fall within the eligible regions we serve. If local law changes or your eligibility status changes, it is your responsibility to stop using the service and contact support. We reserve the right to suspend or close accounts where we determine that access falls outside permitted regions. Nothing in these terms creates a legal right to access where local law prohibits it.
bKash deposits and withdrawals follow the limits and steps shown in your account wallet panel. Confirm each transaction in the bKash app before it is recorded on your 3cccc account.
Nagad transfers are processed through the steps visible in your account settings. Any reference number shown in the Nagad app should be retained until the transaction appears confirmed in your wallet.
Bank Transfer requests follow the account verification steps displayed at the time of submission. Processing depends on your bank's own schedule; check your wallet history for status updates.
When we revise these terms, the updated version replaces the previous one from the date shown at the top of this page. Continued use of your account after that date means you accept the revised terms.
Not every aspect of your experience on 3cccc falls under the same set of rules. This section draws clear lines between areas covered by these terms and areas that are governed separately or by third parties. Understanding the scope helps you know where to look when a question arises about your account, a transaction, or a game you played.
These terms fully govern how your account is created, verified, suspended, or closed. This includes login credentials, wallet ownership, and any identity verification steps shown during account setup.
Deposits and withdrawals via bKash, Nagad, and Bank Transfer are covered by these terms as far as our platform is concerned. Your payment provider's own terms apply independently to the transfer on their side.
Game content provided by Microgaming, Habanero, Spadegaming, and JDB is delivered under their respective supplier agreements. These terms do not override the rules of any individual game title as displayed in the lobby.
Any external link, payment app, or mobile wallet service you use alongside your 3cccc account operates under that third party's own terms. We are not responsible for those services or their policies.
You have practical rights in relation to your account and the data we hold. If you believe a transaction record in your wallet is incorrect, you can raise a query through the support routes published on the site — our team will review the relevant transaction history and respond with findings. To update personal details such as your registered mobile number or name, go to the account settings page and follow the fields shown there; some changes require identity verification before they take effect. You may request a summary of your account activity by contacting support directly. If you want to close your account, use the account closure option in settings or ask support to process the request. Closure does not remove historical transaction records where we are required to retain them under applicable law. For any question about how these terms apply to your specific situation — including eligibility, wallet rules, or policy scope — reach support through the live chat or contact form visible when you are logged in.
Your transaction history is available inside your account wallet. Check this first before raising a dispute, as it shows confirmed deposit and withdrawal entries for bKash, Nagad, and Bank Transfer.
Update your mobile number, name, or payment details through account settings. Fields that affect wallet verification will prompt an additional check before the change is saved.
If any clause here is unclear or you need clarification on how it applies to your account, contact support by live chat or the contact form — both routes are visible in your logged-in account area.
You can close your account at any time through account settings or by asking support. Pending wallet balances must be withdrawn before closure is finalised, following the steps shown at that stage.
If you have a question about these terms — whether that is account eligibility, a wallet transaction, or a request to correct your details — use one of the contact routes below. Only channels that are visibly published on the site are listed here.
Open the chat window from your logged-in account page to speak with the support team about any terms or account question in real time.
The contact form in the help section lets you submit a written query. Include your account reference and a description of the issue for a faster response.
The help centre accessible from your account dashboard covers common policy questions, transaction queries, and steps for updating your account details.
Your account security and data handling are governed by these terms alongside our privacy policy. We retain transaction records as required by applicable law; once your account is closed, we keep the history necessary for legal and financial compliance and delete what we are no longer required to hold. Cookies used on the site are explained in our cookie notice, accessible from the footer of any page.
Keep your login credentials private and do not share them. If you suspect unauthorised access to your account, contact support immediately through live chat so we can review your account activity and take the steps shown in the security process.
We keep your transaction history and account records for as long as required under the law applicable to our operations. Once that period ends, records are deleted in line with our data handling process.
Cookies on this site support account login, session continuity, and analytics. You can review and manage cookie preferences through the notice linked in the site footer.
To request a change to your account data or to ask a question about how we handle your information, contact us via the support form. We will respond to your request following the steps shown in the relevant policy section.
These answers cover the questions we see most often about account terms, eligibility, and the rules that apply to your wallet and transactions on 3cccc.
These terms apply to anyone who creates and uses a 3cccc account. Access is only available where permitted under your local law and in eligible regions. If you are unsure whether you are in an eligible region, check with support before opening an account.
We post the revised version on this page with the effective date noted at the top. If you continue using your account after that date, you are accepting the updated terms. We recommend checking this page when you receive any update notice.
No. Your wallet transactions must use payment accounts registered in your own name. Using another person's bKash, Nagad, or Bank Transfer account is not permitted under these terms and may result in account suspension pending review.
Open your wallet history and note the transaction reference, then contact support via live chat or the contact form. Include the reference number and a description of the issue. Our team will review the record and come back to you with findings.
Contact support immediately through live chat from your account page. We will review your recent account activity and walk you through the security steps shown for your account type, which may include credential reset and wallet review.
Go to account settings and follow the closure steps shown there, or ask support to process the request. Any remaining wallet balance must be withdrawn before the account is closed. Completed transaction records are retained as required by applicable law even after closure.