Mobile / Live
3cccc handles your personal information with a clear purpose: we collect only what is needed to run your account, process transactions through bKash, Nagad or Bank Transfer, and keep your session secure. Access to this platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, email address, contact number and any identity documents required for account verification. When you make a deposit or withdrawal using bKash, Nagad or Bank Transfer, we record the transaction reference and amount against your account wallet. We do not store your full mobile banking credentials; those remain inside your own wallet app. We also collect device and session data — browser type, IP address and pages visited — to keep your account secure and to understand how the lobby is being used. This technical data is not shared with advertisers. We may share minimal personal data with our payment processors solely to complete a transaction you have initiated. We may also share data with regulatory bodies when required by applicable law. Retention periods depend on the type of record: active account data is held while your account remains open, while transaction records may be kept for the period required under applicable law. You can contact our support team at any time to ask what data we hold about you. Whether this policy applies to you depends on your local law and the eligible regions where access is permitted.
Transaction references linked to your account wallet — not your full bKash credentials.
Nagad payment records held for the period required under applicable law.
Bank transfer references stored against your account for reconciliation and support purposes.
This policy applies to every interaction you have with 3cccc through our website and mobile browser. It covers account registration, wallet transactions and session activity. It does not extend to third-party services you reach through links on our pages — those services run their own data practices. Whether this policy covers your use also depends on your local law and the eligible regions where access is permitted.
All data collected when you register, log in or update your account profile falls under this policy. This includes your email, contact number and any verification documents you submit.
Deposits and withdrawals made through bKash, Nagad or Bank Transfer generate transaction records that we hold. The policy governs how we store, use and protect those records.
Pages visited, games opened and session duration are logged as technical data. We use this to maintain account security and improve lobby navigation — not for third-party advertising.
Links to external payment apps or studio pages leave our policy boundary. Those providers operate independently. We recommend reading their own data policies before sharing information with them.
You have real, practical options when it comes to your data on 3cccc. The most direct step is to open your account settings page and review what personal information is currently on file — name, contact number, registered email and any documents submitted for verification. If anything is incorrect, you can update basic details directly in the account profile section; for changes that require identity re-verification, the support team can walk you through the process. You can also ask us what data we hold beyond what is visible in your account, including transaction records and device logs. If you believe data is being processed in a way that is inconsistent with this policy, you have the right to raise that concern with our support team in writing. We will acknowledge your query and respond through the contact channel you used. Exercising these rights is subject to applicable law and the eligible region rules that govern your account access.
Open the account settings page to see the personal details currently held against your profile, including contact information and any verification documents on file.
Basic profile fields can be updated directly in account settings. For changes involving identity documents, contact support with the corrected information and we will process the update.
Write to our support team to ask what transaction records, device logs or other data we hold about you beyond what is visible in your account area.
If you have a concern about how your data is being handled, contact support in writing. We acknowledge every query and respond through the same channel you used to reach us.
If you have a question about your data, want to correct information or need to raise a privacy concern, there are published routes to reach our team. Use the channel that works best for you — all policy queries are handled in writing so there is a clear record of your request and our response.
Start a live chat session from any page on 3cccc. Describe your privacy query in the chat window and our team will respond or escalate as needed.
Send a written query to the support email address published on the Contact page. Email is the recommended route for formal data requests or policy concerns that need a documented response.
The Help section inside your account area covers common questions about data records and profile settings. Check there first — many queries are answered without needing to contact support.
We apply a set of consistent data practices across every account on the platform. Cookies are used to keep your session active and to recognise your device on return visits — you can manage cookie preferences through your browser settings at any time. Account passwords are stored in hashed form; we do not hold them in readable text. Transaction data linked to bKash, Nagad or Bank Transfer payments is retained for as long as your account is active and for any additional period required by applicable law. If you close your account, we will retain only the minimum records required under legal obligation and will delete the rest. Changes to this policy will be published on this page with a clear update notice — checking back periodically keeps you informed.
Cookies on 3cccc manage session continuity and device recognition. You can clear or block them in your browser settings. Disabling certain cookies may affect how account pages load.
Your account password is never held in plain text. We use hashed storage so that even internal access cannot read it. If you suspect unauthorised access, change your password immediately via account settings.
Active account data is held while your account remains open. On closure, we keep only the records required by applicable law. Transaction references from bKash, Nagad or Bank Transfer fall under this retention schedule.
When this policy changes, we publish the revised version on this page. The update notice will be visible at the top of the page. Continued use of the platform after an update means you have reviewed the revised terms.
These are the questions we hear most often about how 3cccc handles your data. If your question is not covered here, reach us through live chat or the support email address published on the Contact page.
We collect your name, email address, contact number and any identity documents needed for account verification. If you deposit via bKash, Nagad or Bank Transfer, we also record the transaction reference against your account wallet — not your full payment credentials.
We share minimal data with payment processors only to complete a transaction you have started. We may also share data with regulatory authorities when required by applicable law. We do not sell your personal information to advertisers or unrelated third parties.
Active account data is held while your account remains open. Transaction records, including bKash, Nagad and Bank Transfer references, may be retained for the period required under applicable law after your account closes. Other data is deleted once it is no longer needed.
Yes. Open your account settings to review the personal details on file. You can update basic profile fields there directly. For changes involving identity documents or data held outside the settings page, contact our support team in writing and we will assist you.
Cookies keep your session active and recognise your device on return visits. You can manage or block cookies through your browser settings at any time. Blocking certain cookies may affect how account and lobby pages load, so check your session behaviour after making changes.
Whether this policy applies to your use of 3cccc depends on your local law and the eligible regions where access is permitted. We recommend checking the terms and any applicable legal requirements in your area before using the platform.